Welcome to the Right Decision Service (RDS) newsletter for April 2024.
Tactuum has been working hard to address the issues experienced during the last week. They have identified a series of three mitigation measures and put the first of these in place on Friday 3rd May. If this does not resolve the problems, the second mitigation will be actioned, and then the third if necessary.
Please keep a lookout for any slowing down of the system or getting locked out. Please email myself, mbuchner@tactuum.com and onivarova@tactuum.com if you experience any problems, and also please raise an urgent support ticket via the Support Portal.
Thank you for your patience and understanding while we achieve a full resolution.
A rotating carousel presenting some of the key RDS tools and capabilities, and an editable slideset, are now available in the Resources for RDS providers section of the Learning and Support toolkit.
The redesign of RDS Search and Browse is still on-track for delivery by mid-June 2024. We then plan to have a 3-week user acceptance testing phase before release to live. All editors and toolkit owners on this mailing list will be invited to participate in the UAT.
The archiving and version control functionality is also progressing well and we will advise on timescales for user acceptance testing shortly.
Tactuum is also progressing with the deep linking to individual toolkits within the mobile RDS app. There are several unknowns around the time and effort required for this work, which will only become clear as the work progresses. So we need to be careful to protect budget for this purpose.
These have all been compiled and effort estimated. Once the redesign work is complete, these will be prioritised in line with the remaining budget. We expect this to take place around late June.
Many thanks to those of you completed the value and impact survey we distributed in February. Here are some key findings from the 65 responses we received.
Figure 1: Impact of RDS on direct delivery of care
Key figures
Figure 2 shows RDS impact to date on delivery of health and care services
Key figures
These data show how RDS is already contributing to NHS reform priorities and supporting delivery of more sustainable care.
Saving time and money
Quality assurance and governance
Service innovation and workforce development
A few examples of toolkits published to live in the last month:
Some of the toolkits the RDS team is currently working on:
Please contact his.decisionsupport@nhs.scot if you would like to learn more about a toolkit. The RDS team will put you in touch with the relevant toolkit lead.
Thanks to all of you who have responded to the retrospective quality audit survey and to the follow up questions. We still have some following up to do, and to work with owners of a further 23 toolkits to complete responses. An interim report is being presented to the HIS Quality and Performance Committee.
Eight clinical services and two public library services are undertaking tests of change to implement the Being a partner in my care app. This app aims to support patients and the public to become active participants in Realistic Medicine. It has a strong focus on personalised, person-centred care and a library of shared decision aids, as well as simple explanations and videoclips to help the public to understand the aims of Realistic Medicine. The tests of change will inform guidance and an implementation model around wider adoption and spread of the app.
With kind regards
Right Decision Service team
Healthcare Improvement Scotland
Lornie Mcpheat - App enquiries, South Lanarkshire Child Protection Committee (SLCPC). Lornie.Mcpheat@southlanarkshire.gov.uk
General enquiries - publicprotectionoffice@southlanarkshire.gov.uk
Senior responsible owner
South Lanarkshire Child Protection Committee (SLCPC).
Content has been checked for accessibility in line with the relevant RDS standard operating procedure.
Content has been reviewed and approved in line with the South Lanarkshire Child Protection Committee (SLCPC) governance process in October 2023.
The content will be reviewed annually or sooner if it is required.
The content has been reviewed by senior social care managers and social care leads.
Copyright compliance for content has been checked and confirmed.
All icons are from Flaticon.com, accessed through the licence held Tactuum Ltd for the resources supported by the software platform it provides.
The content is based on Scottish Government legislation and National Child Protection Guidance (2021) - Updated 2023.
The South Lanarkshire Child Protection Committee (SLCPC) app is a live document based on National Guidance for Child Protection in Scotland (2021) - Updated 2023. It will be updated when national updates become available.
South Lanarkshire Child Protection Committee (SLCPC) will oversee the the ongoing development and sign off of the app.
The email for any app enquiries or feedback is available in the "Key contacts" section above and can be used to highlight any feedback or complaints.
Any messages received through the RDS Feedback form will also be forwarded to the Public Protection Office email address. The Public Protection Office of South Lanarkshire Child Protection Committee (SLCPC) will address the feedback.
If the app requires significant amendments, it will be referred to South Lanarkshire Child Protection Committee (SLCPC) for consideration.
The app has been risk assessed, and mitigations put in place where required.
The toolkit was initially tested in October 2023 together with a demo being presented to the South Lanarkshire Child Protection Committee.
The South Lanarkshire Child Protection Committee Development Officer will carry out further testing by providing the child protection workforce with a follow up questionnaire. The testing is expected to be completed by March 2024.
ADP - Alcohol and Drug Partnerships
BTP - British Transport Police
CICA - Criminal Injuries Compensation Authority
CME- Children Missing from Education
CPC - Child Protection Coordinator
CPO - Child Protection Order
COPFS - Crown Office and Procurator Fiscal Service
CPPM - Child Protection Planning Meetings
CSA - Child Sexual abuse
CSE - Child sexual exploitation
EYMAS - Early Years Multi-Agency Support
FGM - Female genital mutilation
FMS - Forensic Medical Service
GIRFEC - Getting it right for every child
HBA - Honour-based abuse
HSCP - Health and Social Care Partnership
ICO - Information Commissioner's Office
iVPD - interim Vulnerable Persons Database
IRD - Inter-agency Referral Discussion
JII - Joint Investigative Interview
JPFE - Joint Paediatric Forensic Examination
MAPPA - Multi Agency Public Protection Agency
NES - NHS Education for Scotland
NHS - National Health Service
NoC - Making a Notification of concern
PF - Procurator fiscal
PPU - Public Protection unit
UNCRC - United Nations Convention on the Rights of the Child
SCIM - Scottish Child Interview Model
SCRA - Scottish Children's Reporter Administration
SFRS - Scottish Fire and Rescue Service
SMART - Specific, Measurable, Attainable, Relevant and Timebound
SPS - Scottish Prison Service (SPS)
VAW Partnerships - Violence Against Women Partnerships
Child protection guidance